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Find answers to your cleaning machines questions
- Where can I get technical support or have my machine repaired?
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- What is the warranty of the machines?
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- Are Scrubo machines battery powered or corded?
- Can I replace the battery myself?
- Are replacement parts and accessories available?
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- Cleaning solutions
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- Copy of invoice / receipt
- Do you offer spare parts for your Floor Scrubbers
- Do you have brochure with all Scrubo Floor Scrubbers?
- What is the price range of our Scrubo Floor Srubbers
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- Do you have affiliated repair companies in Quebec?
- What is the difference between Pristine 20 and 20 Pro?
- What is your warranty policy?
- Do you offer shipping?
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- Is Pristine 16 uses commonly found batteries?
Table of Contents
Do you offer shipping?
Table of Contents
Yes, we offer shipping!
Local Delivery (Metro Vancouver): $50
The machine will be delivered fully assembled, tested, and ready to use. We will deliver it with our company van at a time that is most convenient for you.
Our professional, friendly young driver will also be happy to help you with setup, walk you through basic operations if needed.
Canada & USA Shipping: $80
Scrubo machines are shipped 98% assembled, requiring only minimal setup upon arrival. Each unit is thoroughly tested, inspected, and quality-checked by our mechanics before leaving our facility to ensure it performs flawlessly right out of the box.
We take great care in packaging each machine securely on a pallet, using protective wrapping and reinforced strapping to prevent any damage during transport. For deliveries withing Canada, we use trusted LTL (Less-thank-truckload) carriers such as ACE Courier for BC, Day and ross and Manitoulin Transport for the rest of the provinces, choosing the most efficient and reliable option based on your location. For the U.S. customers, shipments are handled throught XPO Transport, ensuring smooth cross-border delivery and tracking.
Once your order ships, you will receive by e-mail tracking information and delivery updates, and our team will be available to assist you with any questions or coordinations needs.
Delivery times:

Upon arrival, setup typically takes just a few minutes - and if needed, our support team can guide you through the process by phone or a video call to ensure everything is running perfectly.
Updated on 31 Oct 2025
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